{"id":1069,"date":"2022-04-20T07:55:38","date_gmt":"2022-04-20T07:55:38","guid":{"rendered":"https:\/\/www.upgreat.pl\/?page_id=1069"},"modified":"2024-01-30T09:05:58","modified_gmt":"2024-01-30T09:05:58","slug":"system-helpdesk","status":"publish","type":"page","link":"https:\/\/www.upgreat.pl\/en\/outsourcing-w-branzy-it\/system-helpdesk\/","title":{"rendered":"HELPDESK system"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1069\" class=\"elementor elementor-1069\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6d2576a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6d2576a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3cf75c6\" data-id=\"3cf75c6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-43c912b elementor-widget elementor-widget-heading\" data-id=\"43c912b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">IT Helpdesk System<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d035f6a elementor-widget elementor-widget-breadcrumbs\" data-id=\"d035f6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/www.upgreat.pl\/en\/\">Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f6bb74d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f6bb74d\" data-element_type=\"section\" data-e-type=\"section\" id=\"tabs-nav\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b1a5cdf\" data-id=\"b1a5cdf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d085ff9 elementor-widget elementor-widget-heading\" data-id=\"d085ff9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.upgreat.pl\/en\/outsourcing-w-branzy-it\/\">Outsourcing in the IT industry<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eddf3e7 elementor-nav-menu--dropdown-none menu-oferta elementor-widget elementor-widget-nav-menu\" data-id=\"eddf3e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-background e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-eddf3e7\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1086\"><a href=\"https:\/\/www.upgreat.pl\/en\/outsourcing-w-branzy-it\/rozpocznij-wspolprace-z-nami\/\" class=\"elementor-item\">Start working with us<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1085\"><a href=\"https:\/\/www.upgreat.pl\/en\/outsourcing-w-branzy-it\/nasi-klienci\/\" class=\"elementor-item\">Our customers<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1084\"><a href=\"https:\/\/www.upgreat.pl\/en\/outsourcing-w-branzy-it\/dlaczego-warto-korzystac-z-uslug-profesjonalnej-firmy-it\/\" class=\"elementor-item\">Why is it worth using the services of a professional IT company<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1083\"><a href=\"https:\/\/www.upgreat.pl\/en\/outsourcing-w-branzy-it\/wstepny-audyt-systemu\/\" class=\"elementor-item\">Initial system audit<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1082\"><a href=\"https:\/\/www.upgreat.pl\/en\/outsourcing-w-branzy-it\/wspolpraca-i-umowy-serwisowe\/\" class=\"elementor-item\">Cooperation and service<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1081\"><a href=\"https:\/\/www.upgreat.pl\/en\/outsourcing-w-branzy-it\/co-obslugujemy\/\" class=\"elementor-item\">What do we service?<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1080\"><a href=\"https:\/\/www.upgreat.pl\/en\/outsourcing-w-branzy-it\/system-helpdesk\/\" class=\"elementor-item\">HELPDESK system<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1079\"><a href=\"https:\/\/www.upgreat.pl\/en\/outsourcing-w-branzy-it\/raportowanie\/\" class=\"elementor-item\">Reporting<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-eddf3e7\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1086\"><a href=\"https:\/\/www.upgreat.pl\/en\/outsourcing-w-branzy-it\/rozpocznij-wspolprace-z-nami\/\" class=\"elementor-item\" tabindex=\"-1\">Start working with us<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1085\"><a href=\"https:\/\/www.upgreat.pl\/en\/outsourcing-w-branzy-it\/nasi-klienci\/\" class=\"elementor-item\" tabindex=\"-1\">Our customers<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1084\"><a href=\"https:\/\/www.upgreat.pl\/en\/outsourcing-w-branzy-it\/dlaczego-warto-korzystac-z-uslug-profesjonalnej-firmy-it\/\" class=\"elementor-item\" tabindex=\"-1\">Why is it worth using the services of a professional IT company<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1083\"><a href=\"https:\/\/www.upgreat.pl\/en\/outsourcing-w-branzy-it\/wstepny-audyt-systemu\/\" class=\"elementor-item\" tabindex=\"-1\">Initial system audit<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1082\"><a href=\"https:\/\/www.upgreat.pl\/en\/outsourcing-w-branzy-it\/wspolpraca-i-umowy-serwisowe\/\" class=\"elementor-item\" tabindex=\"-1\">Cooperation and service<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1081\"><a href=\"https:\/\/www.upgreat.pl\/en\/outsourcing-w-branzy-it\/co-obslugujemy\/\" class=\"elementor-item\" tabindex=\"-1\">What do we service?<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1080\"><a href=\"https:\/\/www.upgreat.pl\/en\/outsourcing-w-branzy-it\/system-helpdesk\/\" class=\"elementor-item\" tabindex=\"-1\">HELPDESK system<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1079\"><a href=\"https:\/\/www.upgreat.pl\/en\/outsourcing-w-branzy-it\/raportowanie\/\" class=\"elementor-item\" tabindex=\"-1\">Reporting<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1abc68b\" data-id=\"1abc68b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4658ab9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4658ab9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-f0b46cb\" data-id=\"f0b46cb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6f2d91b elementor-widget elementor-widget-text-editor\" data-id=\"6f2d91b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We offer our clients the use of modern tools to support the handling of requests. We use the system\u00a0<a href=\"https:\/\/www.teamviewer.com\/en\/solutions\/support-ticket-system\/\" target=\"_blank\" rel=\"noopener\">ServiceCamp<\/a>\u00a0and software\u00a0<a href=\"https:\/\/www.teamviewer.com\/en\/remote-management\/\" target=\"_blank\" rel=\"noopener\">TeamViewer Remote Management<\/a>\u00a0reputable company\u00a0<a href=\"https:\/\/www.teamviewer.com\/en\/company\/\" target=\"_blank\" rel=\"noopener\">TeamViewer<\/a>. Thanks to this, we can immediately start solving the customer&#039;s problem within minutes.<\/p><p>Our clients also have their own reporting systems. In this case, we work on their systems to enable consistent management of maintenance services, which is particularly important in the case of multi-branch and international enterprises.<\/p><p>Need more information on ticket systems or remote service provision? Contact us by phone, write an e-mail to:<\/p><ul><li>Paulina \u015arama, phone: +48 605 586 588, email:\u00a0<a href=\"mailto:paulina.srama@upgreat.com.pl\">paulina.srama@upgreat.com.pl<\/a><\/li><li>Michaliny Puzan\u00f3w, phone: +48 667 752 750, email:\u00a0<a href=\"mailto:michalina.puzanow@upgreat.com.pl\">michalina.puzanow@upgreat.com.pl<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>System Helpdesk IT Outsourcing w Bran\u017cy IT Oferujemy Klientom wykorzystanie nowoczesnych narz\u0119dzi wspieraj\u0105cych obs\u0142ug\u0119 zg\u0142osze\u0144. Korzystamy z systemu\u00a0ServiceCamp\u00a0oraz oprogramowania\u00a0TeamViewer Remote Management\u00a0renomowanej firmy\u00a0TeamViewer. Dzi\u0119ki temu mo\u017cemy niezw\u0142ocznie, w ci\u0105gu minut rozpocz\u0105\u0107 rozwi\u0105zywanie problemu Klienta. Nasi Klienci posiadaj\u0105 r\u00f3wnie\u017c w\u0142asne systemy obs\u0142ugi zg\u0142osze\u0144. W tym przypadku pracujemy na ich systemach aby umo\u017cliwi\u0107 sp\u00f3jne zarz\u0105dzanie us\u0142ugami serwisowymi, co [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":577,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1069","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Helpesk IT, wsparcie informatyczne dla firm | UpGreat.pl \u2013 profesjonalne us\u0142ugi informatyczne<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.upgreat.pl\/en\/outsourcing-w-branzy-it\/system-helpdesk\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Helpesk IT, wsparcie informatyczne dla firm | UpGreat.pl \u2013 profesjonalne us\u0142ugi informatyczne\" \/>\n<meta property=\"og:description\" content=\"System Helpdesk IT Outsourcing w Bran\u017cy IT Oferujemy Klientom wykorzystanie nowoczesnych narz\u0119dzi wspieraj\u0105cych obs\u0142ug\u0119 zg\u0142osze\u0144. Korzystamy z systemu\u00a0ServiceCamp\u00a0oraz oprogramowania\u00a0TeamViewer Remote Management\u00a0renomowanej firmy\u00a0TeamViewer. Dzi\u0119ki temu mo\u017cemy niezw\u0142ocznie, w ci\u0105gu minut rozpocz\u0105\u0107 rozwi\u0105zywanie problemu Klienta. Nasi Klienci posiadaj\u0105 r\u00f3wnie\u017c w\u0142asne systemy obs\u0142ugi zg\u0142osze\u0144. 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